Privacy Policy

The bottom line:  We have a strict privacy policy. We use the information you send only to respond to you, or to relay your messages to other registered users. We do not provide your information to any third parties that might try to contact you for other purposes.  To the extent we collect information, we do so only to operate and improve our services.  We may make exceptions to these rules to comply with the law, but we will still make every effort to protect your privacy.

Summary

DartCar will not disclose your email or any other sensitive information to third-parties. We do not store credit-card information.

We do not consider the stated hourly price of the vehicle to be sensitive information; we may disclose a vehicle's hourly price to site visitors in the future.

DartCar does conduct in-depth academic analysis of sharing patterns and behaviors. We are very careful that this analysis is only published in aggregate, and does not expose your personal contact information, nor credit card information, nor other sensitive information.

At the current time, registered visitors to the site have the ability to send email messages through the site, without the receiver's signing in or granting permission (this is similar to craigslist). If this system is abused, we will change it. Let us know by emailing us at info@dartcar.com .

How we store your information

Our security proceedures include:

What information do we collect?

At the current time, we do observe the patterns of who shares what with who. We are observing this so that we may better serve you, and understand the environmental benefits of carsharing. To ensure privacy, names of the participants will be separated from historical data, before analysis is conducted. Our president, as a former UC Berkeley behavioral researcher, takes data-privacy very seriously. We reserve the right to allow third-party researchers to access non-sensitive historical data (again, this will not include your name or contact information. We will add some random error to starting-point origins, before analysis by researchers.) Please do not use the service if you have a problem with this.

We may be interested in contacting you again for additional studies in the next few months. We would send you a short survey, via e-mail, with just a few additional questions about your transportation patterns.

Please be assured that we will contact you exclusively for research purposes, and will not share your e-mail address with any third parties.

If you have additional feedback (e.g., new product or service suggestions, comments about our research, etc.) you would like to share with us, please do so on this page. [link]

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